acupuncture-succulents-east-villagenyc

COVID-19 Safety Protocols

We're keeping each other safe

Brian is always wonderful. He knew right away where to look for tension based on where I felt headache pain. It was my first time back since covid. Your procedures made me feel safe and comfortable. More space, fewer people to have contact with, regular hand washing and sanitizing, and good cleaning protocols all made it so that I could relax and enjoy the treatment.

Danielle H

Resources: COVID-19 Safety Protocols

We are pleased to announce that all of our staff is fully vaccinated! Because we are a healthcare facility masks are still required for all staff and patients. 
 
Things are a bit different for our reopening last year. To help guide you through, here is a summary of what you can expect at our clinic.
  • When arriving for your appointment, please arrive at the exact time so you can be taken back to the treatment room right away. 

  • Patients will have their temperatures taken and answer screening questions before entering the treatment room.

  • We ask that patients who develop any COVID-19 symptoms, have been close to someone who has tested positive, or have not been social distancing please cancel their appointment. We are able to treat you remotely with herbal remedies if you are experiencing symptoms. Cancellation fees will not apply to patients cancelling last minute due to COVID-19 symptoms.

  • All patients, practitioners and staff must wear masks at all times.

  • In our efforts to social distance and keep the clinic sanitized, we have only 3 massage tables in the treatment room that are separated by 6 feet of space and curtains. We are using the massage room for private acupuncture.

  • Our reception team is back from 12-6 Mon-Fri and 10-4 Sat & Sun. If you call in the evening your message may not be returned until noon the following day.

  • All sessions need to be paid for at the time of booking, we are requesting patients to keep a payment method on their account so that we can check them out remotely when needed.

  • We've added 4 HEPA filters to ensure continuous clean air flow.

  • We are not able to offer Massage at this time.

 

For those of you who are out of town or who do not yet feel comfortable traveling to our clinic we are continuing to offer remote treatments

 

Keeping our clinic safe; 

We take your safety seriously, by following all the protocols we have been successful at keeping our staff and patients safe.