New Protocols

Things are a bit different for our reopening. To help guide you through, here is a summary of what you can expect at our clinic.

  • When arriving for your appointment, please arrive at the exact time so you can be taken back to the treatment room right away. 

  • Patients will have their temperatures taken and answer screening questions before entering the treatment room.

  • We ask that patients who develop any COVID-19 symptoms, have been close to someone who has tested positive, or have not been social distancing please cancel their appointment. We are able to treat you remotely with herbal remedies if you are experiencing symptoms. Cancellation fees will not apply to patients cancelling last minute due to COVID-19 symptoms.

  • All patients and practitioners will wear masks at all times.

  • Appointments will be slightly shorter to allow for cleaning. This will not affect the effectiveness of your treatment at all, you will just have slightly less time to rest with the needles in.

  • In our efforts to social distance and keep the clinic sanitized, we have only 3 massage tables in the treatment room that are separated by 6 feet of space and curtains. We are no longer offering massage and are using the massage room for acupuncture patients.

  • After your acu session, sitting in the reception room will not be permitted. Our reception team is only working part time so please do your best to book online, if you call in the evening your message may not be returned until noon the following day.

  • All sessions need to be paid for at the time of booking to decrease surfaces being touched in the office. We are requesting patients to keep a payment method on their account so that we can check them out remotely when needed.

  • We've added 4 HEPA filters to ensure continuous clean air flow.

  • We are not able to offer Massage at this time.


For those of you who are out of town or who do not yet feel comfortable traveling to our clinic we are continuing to offer remote treatments, click here to learn more.  

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